Help Desk Specialist HD41

Type
Technical Certificate of Credit
Location Golden Isles, Jesup, Waycross Degree Works

The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.

Entrance Requirements

  • Submit a completed application;
  • High School diploma or equivalent required for Graduation: No
  • Age Requirement: NA
  • Submit official high school/high school equivalent transcripts, if applicable;
  • Submit official college transcripts, if applicable;
  • Satisfy Placement Testing requirements.

Required Courses — 19 Hours

Item #
Title
Credits
Minimum Required Courses Credit Hours
19

CIST Operating Systems Elective — 3-4 Hours

Choose one of the following:

Item #
Title
Credits
Minimum CIST Operating Systems Elective Credit Hours
3-4

Introductory-Level Networking Class — 4 Hours

* Choose one of the following:

Item #
Title
Credits
Minimum Introductory-Level Networking Class Credit Hours
4
Minimum Credit Hours for Graduation
26-27