Academic Programs
Computer Support Technician, Diploma
| Locations: Granite Falls, Jackson and Online | Links to: Printer friendly version Faculty/Program webpage |
Computer support technicians solve software and hardware problems, set up computer systems, install new software and hardware, train users, and maintain networks. Support technicians may work directly with computer users in person or provide support over the phone through a help desk. This major provides hands-on training in computer operating system operation, the use of application software, network administration and installation, software installation and removal, computer maintenance and repair, hardware installation, and help desk skills. This training provides the students with practical knowledge needed to solve computer problems.
Accuplacer test scores determine placement in Math and English courses and may require additional courses to be completed.
| COURSE # | COURSE TITLE | CREDITS |
| Fall - Year 1 | ||
| IT Exploration | 2 | |
| CST 1125 | Operating Systems | 3 |
| Introduction to Networking | 4 | |
| CST 2110 | Introduction to Hardware | 3 |
| General Education Elective (Recommend CMST 1103) |
3 | |
| Credits Fall - Year 1 |
15 | |
| Spring - Year 1 | ||
| Introduction to Information Security | 4 | |
| PC Maintenance & Repair Software | 3 | |
| CST 2224 | Windows Client/Server Administration I | 3 |
| Customer Service for the Office Professional | 2 | |
|
|
General Education Elective | 3 |
| Credits Spring - Year 1 |
15 | |
| TOTAL CREDITS | 30 |
Notes:
Updated: pp 12/15/2023