Power and Trades Pathways Pre-Apprenticeship: Electrical Field Service Representative Certificate of Achievement

Introduces the fundamentals of energy distribution for personnel inspecting, maintaining and troubleshooting customer kilowatt-hour meters and meter operations. Several devices, procedures, and metering concepts are defined including basic electrical theory and electrical circuit meter diagrams associated with testing and connection devices. Upon successful completion of the program, students will be able to identify metering compensations and adjustments built into watt-hour meters to maintain and update meter accuracy, and identify and demonstrate personal and electrical safety procedures for testing and diagnostics at various metering installations. Various instrument transformer applications will be presented.

Upon successful completion of this program, students should be able to:
Create an operating sequence for isolating, testing and inspection of an electric field watthour meter.
Identify the steps of troubleshooting a meter and methods for identifying single, three-phase, poly-phase, and self-contained meter installations
Draw an electrical diagram, identifying how connections are made from meter to testing equipment, including metering components.
Identify the various types of watthour meters used in an electric field installation and their purpose in delivering quality electric service.
Communicate both verbally and in writing with customers regarding meter issues, investigation results and procedures for follow-up
Identify problems regarding customer installations
Define the generation, transmission, and distribution systems relevant to electrical power for customer meter installation