Skip to main content
Healthcare Medical Records and Health Information Technician
Hourly Rates up to Jobs Available
$52 5,700+

What Does a Medical Records Technician Do?

Medical records technicians keep track of medical procedures at a doctor’s office and relay that information to insurance companies. It requires attention to detail and focus, but the best medical records technicians do it with ease. 

These in-demand specialists handle patient data, insurance claims and other forms of physician reimbursement. They investigate which medical procedures are covered by a patient’s insurance. They also work with patients to create payment plans for procedures that aren't covered. 

They are sometimes referred to as health information technicians, health information managers, electronic health records technicians or medical records clerks.

Some are specialists, such as medical coders, who go beyond basic coding to ensure patient data is correct, or cancer registrars, who work with cancer patients and pathology.

This career is a good job for someone who wants to work in the medical profession but isn’t sure they have what it takes to work in a medical treatment role. If this sounds like you, read on below about medical records technician requirements, what would make you a good fit for this role and much more.

A medical records technician helps keep track of patient data
A good medical records technician knows how to bring order to the chaos of patient data. (Credit: Logoboom/Shutterstock)

Responsibilities

  • Review patient medical history
  • Check eligibility and benefits verification
  • Prepare and transmit claims using billing software, including electronic and paper claim processing
  • Organize and maintain data for clinical databases
  • Track patient outcomes for quality assessment
  • Follow up on unpaid claims 
  • Use classification software to assign clinical codes for insurance reimbursement
  • Call insurance companies regarding any discrepancy in payments
  • Maintain confidentiality of patients’ records
  • Set up patient payment plans

How To Become a Medical Records Technician: FAQs

The bottom line:

The need to share and store patient information — and keep it confidential — is only going to grow as the population ages. And as technology changes, so will opportunities in this field. If you’re just starting out or you’re switching careers because your industry has changed, the healthcare industry is a smart place to look for your next role. We know health administration roles are in demand. The question is, do you think this is the career for you?  

Find Medical Records and Health Information Technician Training In Your Area

Salt Lake City

Coding Core for the Healthcare Professional Certificate of Achievement

The Coding Core for the Health Care Professional Certificate prepares people currently working in the health care industry to become a national...

Montgomery General Hospital Medical Coding Internship

Entry level work experience at Montgomery General Hospital.  Montgomery General will host up to 15 interns from various programs including: Nursing...

Read More
3 females using AI, looking at a computer

Grow with Google AI Essentials

Whatever your chosen career, generative AI tools may help you speed up daily tasks, make more informed decisions, and develop new ideas. This course will teach you how to reap those benefits.

Learn More
Salt Lake City

Medical Coding and Billing Certificate of Proficiency

This non-credit training program prepares students to pass the National Medical Coding Certification Exam (CPC-A) and work in outpatient medical...
Salt Lake City

Medical Office Administration Certificate of Proficiency

The Medical Office Administration program will provide students with the necessary knowledge and skills to competently perform the duties of an...
Salt Lake City

Medical Scribe Certificate of Achievement

The Medical Scribe Program, a Competency Based Education training program, will provide students with the necessary knowledge and skills to...
Salt Lake City

CPC Medical Billing and Coding (Online-Voucher Included)

Whether you're just starting out or transitioning into a different field, this course will help you enter the medical billing and coding field. More...
Salt Lake City

Advanced Hospital Coding and CCS Prep (Online-Voucher Included)

Facility coding (hospital coding) is one of the best-paying sectors of the coding profession. If you're already performing some aspect of facility...
Salt Lake City

CBCS Certified Medical Administrative Assistant with Medical Billing and Coding (Online-Vouchers Included) Certificate of Completion

The CBCS Certified Medical Administrative Assistant with Medical Billing and Coding is geared towards students who are interested in obtaining a...
Salt Lake City

CBCS Medical Billing and Coding (Online-Voucher Included) Certificate of Completion

There has never been a better time to enter the field of Medical Billing and Coding. Healthcare workers are in high demand, as more than 900,000...
Salt Lake City

CCA Certified Medical Administrative Assistant with Medical Billing and Coding (Online-Vouchers Included) Certificate of Completion

The CCA Certified Medical Administrative Assistant with Medical Billing and Coding is geared towards students who are interested in obtaining a career...
Salt Lake City

CCA Medical Billing and Coding (Online-Voucher Included) Certificate of Completion

Medical Billing and Coding is one of the fastest growing careers. Employment of medical coders is projected to grow 15 percent, which is more than...
Salt Lake City

Certified Inpatient Coding (Online) Certificate of Completion

Demand for medical coders will grow 13% by 2026, so there's no better time to advance your career. This online medical coding course will train you to...
Salt Lake City

Certified Inpatient Coding (Online-Voucher Included) Certificate of Completion

Demand for medical coders will grow 13% by 2026, so there's no better time to advance your career. This online medical coding course will train you to...
Salt Lake City

Certified Outpatient Coding (Online) Certificate of Completion

Medical coding for outpatient facilities is an important skillset to help outpatient hospitals/facilities receive appropriate reimbursement and...
Not sure about this job?
Find your match with our career quiz.

Need help reaching your goals?

Explore our Financial Resources page for scholarships, FAQ answers and student support services.

Explore More