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What Does a Medical Records or Health Information Technician Do?

Keeping track of medical procedures at a doctor’s office or hospital and relaying that information to insurance companies requires a lot of juggling, but it’s a job that medical records technicians do with ease. Sometimes referred to as health information managers, these workers handle patient data, insurance claims and other forms of physician reimbursement. They determine which medical procedures are covered by insurance. They also work with patients to create payment plans for procedures that aren't covered. They commonly work in hospitals, clinics and physicians' offices.

Some specialize in specific areas, including coding specialists, who ensure that patient data is coded properly, or cancer registrars, who work with cancer patients and pathology.

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$ 26,000 - $ 71,000
$ 43,000
29,010+
A medical records technician helps keep track of patient data
A good medical records technician knows how to bring order to the chaos of patient data. (Credit: Logoboom/Shutterstock)
Job Responsibilities
  • Review patient medical history
  • Check eligibility and benefits verification
  • Prepare and transmit claims using billing software, including electronic and paper claim processing
  • Organize and maintain data for clinical databases
  • Track patient outcomes for quality assessment
  • Follow up on unpaid claims 
  • Use classification software to assign clinical codes for insurance reimbursement
  • Call insurance companies regarding any discrepancy in payments
  • Maintain confidentiality of patients’ records
  • Set up patient payment plans
EDUCATION + TRAINING

Most employers require a high school diploma and previous experience or some postsecondary education. Typically, that means an associate degree program in health information technology, which includes courses in medical terminology, anatomy, health data standards, coding systems, reimbursement methods, statistics and computer systems. Employers often require certification.

YOU MAY BE A GOOD FIT FOR THIS POSITION IF YOU
  • Have excellent communication skills
  • Are detail-oriented
  • Have good customer service skills
  • Work well in a team environment
  • Have good problem-solving skills
  • Are patient and calm
  • Have the ability to multitask

Medical Records and Health Information Technician Training in Your Area

Coordinates
Platt College logo

Medical Billing and Coding

Platt College
Tulsa (68.6 Miles)

Health Information Technology, A.A.S.

Tulsa Community College
Tulsa (68.8 Miles)

Coding and Reimbursement Specialist Certificate

Tulsa Community College
Tulsa (68.8 Miles)

Physician Coding Certificate

Butler Community College
El Dorado (81.0 Miles)

Physician Coding, A.A.S.

Butler Community College
El Dorado (81.0 Miles)

Health Information Management, A.A.S.

NorthWest Arkansas Community College
Bentonville (99.2 Miles)

Health Information Management Certificate

NorthWest Arkansas Community College
Bentonville (99.2 Miles)

Health Information Technology, A.A.S.

Ozarks Technical Community College
Springfield (134.2 Miles)

Health Information Technology Certificate - Coding

Ozarks Technical Community College
Springfield (134.2 Miles)

Health Information Systems, A.A.S.

Johnson County Community College
Overland Park (137.5 Miles)

Medical Coding Specialist Certificate

Johnson County Community College
Overland Park (137.5 Miles)

A.A.S. Health Information Management

Metropolitan Community College (MO)
Kansas City (149.7 Miles)

Find Medical Records and Health Information Technician Jobs in Your Area

Coordinates

Coding Consultant Outpatient

CIOX
Remote ( 0.0 ) Miles
Posted 5 months 2 weeks ago

Billing Analyst - Troy, full time

Trinity Health Corporation
Troy ( 0.0 ) Miles
Posted 5 months 2 weeks ago

Coding Consultant Inpatient 2

CIOX
Remote ( 0.0 ) Miles
Posted 5 months 3 weeks ago

HCC Risk Adjustment Coder

CIOX
Remote ( 0.0 ) Miles
Posted 5 months 1 week ago

Senior Clinical Data Abstractor II

Natera
Remote ( 0.0 ) Miles
Posted 8 months 2 weeks ago

Coding Consultant Inpatient 3

CIOX
Remote ( 0.0 ) Miles
Posted 6 months 3 weeks ago

Provider Practice Coding Consultant

CIOX
Remote ( 0.0 ) Miles
Posted 7 months 1 week ago

Medical Records Reviewer/Coder (CPC)

Inovalon
Remote ( 0.0 ) Miles
Posted 6 months 2 weeks ago