Glen Oaks Community College

This instructional program is a basic program designed to prepare individuals for entry-level employment in automotive service centers. Upon completion of the following courses, the prospective service center technician will have proficiency in the fundamentals of basic electronics, tune-up, diagnosis and repair, brake service, and fuels. It also prepares them to take state and national certification tests. Upon successful completion of the required course work, the graduate should be ready for the State of Michigan and/or Automotive Service Excellence Certification in the following Automotive Specialty Areas: brakes, automotive transmission, engine repair, electrical, manual transmission, engine tune-up, heating and air conditioning, and front end.

This program of study is designed to prepare technicians for the high-tech automotive industry. This Certificate is a continuation of the basic Certificate of Achievement in Automotive Service; it prepares students to take state and national certification tests. Completion of this certificate will prepare students for industry-wide certification. Upon completion of the Automotive Service Certificate courses, the prospective service center technician will have proficiency in the fundamentals of basic electronics, tuneup, diagnosis and repair, brake service and fuels. The Automotive Technician Certificate can also be used toward an Associate of Applied Science in Technology Degree.

Coding specialists compile, process and maintain medical records of hospital and clinic patients. They are familiar with coding systems and stay up-to-date on health care documentation.

Day-to-day responsibilities include reviewing patient records for accuracy and completeness, and tracking patient outcomes for quality, organization and maintenance of data for clinical databases and registries. Coding specialists are familiar with classification software and assign clinical codes for reimbursement and data analysis.

CCS-Ps are coding practitioners who specialize in physician-based settings such as physician offices, group practices, multi-specialty clinics, or specialty centers. They review patient records and possess in-depth knowledge of the CPT coding system and familiarity with the ICD-9-CM and HCPCS Level II coding systems. They are experts in health information documentation, data integrity, and quality and play a critical role in a health provider’s business operations for data submitted to insurance companies or the government for expense reimbursement. The new concepts in the ICD-10-CM system will be included.
This program offers the knowledge and skills to sit for both the Certified Coding Specialist-Physician Office – CCS-P (AHIMA) and/or the Certified Coding Specialist- CCS (AHIMA) American Health Information Management Association and meets the education eligibility requirements as outlined by that association.

The Medical Administrative Specialist serves a key role in the medical office, clinic or hospital setting. This multi-skilled practitioner is competent in medical records management, insurance processing, coding and billing, management of practice finances, information processing, and fundamental office tasks. The practitioner maintains familiarity with clinical and technical concepts to coordinate administrative office functions in the health care setting. In the medical administrative specialist program, you may choose the “coding” route.This program is approved by American Medical Technologists (AMT is accredited by the National Commission for Certifying Agencies NCCA) as a program of study for those who wish to sit for the Certified Medical Administrative Specialist – CMAS (AMT). Those who take the coding option are prepared to sit for the Certified Coding Specialist-Physician Office (CCS-P) or the Certified Coding Specialist (CCS) through American Health Information Management Association (AHIMA).

The Certified Medical Assistant is one of the most sought after careers in the healthcare field as a result of the diversity in the skill preparation. The Medical Assistant’s skills are utilized in both the administrative and clinical aspects of the medical office. Phlebotomy, medication administration and surgical assisting are among the many clinical skills acquired in the Medical Assisting Program. Some of the administrative skills a Medical Assistant may perform are: health insurance coding and billing, insurance processing, patient scheduling and the entering of data into the Electronic Medical Record. Graduates of the accredited program are eligible to sit for the national certification examination. Passing the examination allows the graduate to become a Certified Medical Assistant (CMA-AAMA). The Medical Assistant can further his or her education by earning an Associate of Applied Science in Allied Health. The Medical Assistant Certificate is a competency-based program of study.

The laboratory depends on the phlebotomy technician to collect quality samples from the patient to produce excellent laboratory results. To do this, the phlebotomy technician must create an atmosphere of trust and confidence with patients in a skillful, safe and reliable manner. The student will learn how to accurately collect and process blood samples by mastering both phlebotomy and capillary blood collection techniques. Quality control issues of the clinical laboratory will be stressed along with OSHA standards of infection control. This certificate meets the criteria of the American Society of Clinical Pathology (ASCP) as an acceptable program of study for those who wish to sit for the Phlebotomy Technician (PBT) exam.

Computer Aided Drafting & Design operators (or drafters) are a crucial part of any business relating to manufacturing or engineering. Drafters will convert the technical drawings of architects and engineers into digital designs that are used to produce everything from the smallest circuitry to the largest building.
Companies desire specially trained drafters who have gone through a technical program to develop the skills needed to not only create the designs but those who can also work from rough sketches, design products themselves, or use their own knowledge to further develop another drafter’s designs. A solid understanding of science, drawing and mathematics are important for drafters in any field.
Students completing the Computer Aided Drafting & Design Certificate will be prepared for entry- level mechanical design and layout for the manufacturing industry. In addition, basic construction design work will be introduced. The student will be able to use current CADD software for both 2-D and 3-D presentations. The certificate is designed to articulate credit for Career Technical Education students from regional K-12 programs. This certificate may be applied toward the Associate of Applied Science in Technology.

Students seeking an Associate of Applied Science in Technology degree generally move directly into the workplace upon graduation. This Associate degree is flexible and provides a wide range of classroom experiences in the field of automotive technology, electrical technology and computer repair. To be granted an Associate of Applied Science in Technology Degree, the student must complete one (1) of the following Technology Certificates:

Automotive Technician Certificate
Computer Aided Drafting & Design Certificate
Computer Support Technician Certificate
Electrical Technologies Certificate
Machine Tool Certificate
Welding Certificate

Students seeking an Associate of Applied Science in Technology degree generally move directly into the workplace upon graduation. This Associate degree is flexible and provides a wide range of classroom experiences in the field of automotive technology, electrical technology and computer repair. To be granted an Associate of Applied Science in Technology Degree, the student must complete one (1) of the following Technology Certificates:

Automotive Technician Certificate
Computer Aided Drafting & Design Certificate
Computer Support Technician Certificate
Electrical Technologies Certificate
Machine Tool Certificate
Welding Certificate

Students seeking an Associate of Applied Science in Technology degree generally move directly into the workplace upon graduation. This Associate degree is flexible and provides a wide range of classroom experiences in the field of automotive technology, electrical technology and computer repair. To be granted an Associate of Applied Science in Technology Degree, the student must complete one (1) of the following Technology Certificates:

Automotive Technician Certificate
Computer Aided Drafting & Design Certificate
Computer Support Technician Certificate
Electrical Technologies Certificate
Machine Tool Certificate
Welding Certificate

Students seeking an Associate of Applied Science in Technology degree generally move directly into the workplace upon graduation. This Associate degree is flexible and provides a wide range of classroom experiences in the field of automotive technology, electrical technology and computer repair. To be granted an Associate of Applied Science in Technology Degree, the student must complete one (1) of the following Technology Certificates:

Automotive Technician Certificate
Computer Aided Drafting & Design Certificate
Computer Support Technician Certificate
Electrical Technologies Certificate
Machine Tool Certificate
Welding Certificate

Students seeking an Associate of Applied Science in Technology degree generally move directly into the workplace upon graduation. This Associate degree is flexible and provides a wide range of classroom experiences in the field of automotive technology, electrical technology and computer repair. To be granted an Associate of Applied Science in Technology Degree, the student must complete one (1) of the following Technology Certificates:

Automotive Technician Certificate
Computer Aided Drafting & Design Certificate
Computer Support Technician Certificate
Electrical Technologies Certificate
Machine Tool Certificate
Welding Certificate

Students enrolled in a Welding program will understand gases used in welding, cutting processes, brazing and soldering, joints, demonstrate shielded metal arc welding, demonstrate advanced arc welding, welding metallurgy, gas metal arc welding, gas tungsten arc welding, pipe welding, and welding fabrication.

This certificate may be applied toward the Associate of Applied Science in Technology degree.

Students seeking an Associate of Applied Science in Technology degree generally move directly into the workplace upon graduation. This Associate degree is flexible and provides a wide range of classroom experiences in the field of automotive technology, electrical technology and computer repair. To be granted an Associate of Applied Science in Technology Degree, the student must complete one (1) of the following Technology Certificates:

Automotive Technician Certificate
Computer Aided Drafting & Design Certificate
Computer Support Technician Certificate
Electrical Technologies Certificate
Machine Tool Certificate
Welding Certificate

Students seeking an Associate of Applied Science in Technology degree generally move directly into the workplace upon graduation. This Associate degree is flexible and provides a wide range of classroom experiences in the field of automotive technology, electrical technology and computer repair. To be granted an Associate of Applied Science in Technology Degree, the student must complete one (1) of the following Technology Certificates:

Automotive Technician Certificate
Computer Aided Drafting & Design Certificate
Computer Support Technician Certificate
Electrical Technologies Certificate
Machine Tool Certificate
Welding Certificate

The Associates of Applied Science in Computer Information Systems (CIS) at Glen Oaks will prepare students for various roles in the Information Technology (IT) industry including computer networking, repair, and helpdesk. Glen Oaks offers both Associates in Applied Science and Certificate programs, and the programs cover the objectives for several industry certifications including: A+, Network+, Linux+, Security+, Cisco Certified Network Administrator, Microsoft Certified IT Professional and Microsoft Office Specialist.

The purpose of this certificate is to prepare the student for an entry-level computer support or repair position. The student will learn to perform tasks such as installation, configuration, diagnosing, preventive maintenance, and optimization of PC hardware and software. Computer network and security concepts will be taught, as well as, customer service skills. The core computer courses will map to the latest CompTIA certification objective. This certificate may be applied toward the Associate of Applied Science in Business or Associate of Applied Science in Technology.

The Associates of Applied Science in Computer Information Systems (CIS) at Glen Oaks will prepare students for various roles in the Information Technology (IT) industry including computer networking, repair, and helpdesk. Glen Oaks offers both Associates in Applied Science and Certificate programs, and the programs cover the objectives for several industry certifications including: A+, Network+, Linux+, Security+, Cisco Certified Network Administrator, Microsoft Certified IT Professional and Microsoft Office Specialist.

Network Administration plays a vital part in all companies from start-ups to the largest global players. Network Administration is a highly sought after skill that can provide students with job security and enhanced earning potential. The Network Administration program is an affordable and convenient way to get the training students need to launch a rewarding career in the expanding IT field. The certificate provides a comprehensive overview of networking concepts and skills, from network applications to the protocols and services provided to those applications by the lower layers of the network, with an emphasis on practical application and workforce readiness. Also, the certificate teaches the advanced skills needed to install, configure, monitor, and troubleshoot small to medium-sized networks and manage wireless, and security. Completion of this certificate can prepare students for industry-wide certification. The Network Administration Certificate can also be used toward an Associate of Applied Science in Technology Degree.

The Cybersecurity certificate is designed for students interested in a career in the area of protecting computer systems and networks, preparing students for career advancement and serving as the major core of the Associate of Arts in Cybersecurity degree for transfer students. Students will learn about the vulnerabilities of hardware and software systems, perform network security testing, including countermeasure testing and the risk factor analysis needed to design a flexible and comprehensive security plan. Students will gain skills in providing for business continuity and disaster recovery. They can sit for the following industry certifications: CompTIA Linux+ and Security+; CCENT; CCNA Cyber Ops (SECOPS); and Microsoft Technology Associate.

This program prepares individuals to apply theories and practices of criminal justice to structuring, managing, directing and controlling criminal justice agencies, including police departments, sheriff’s departments, law enforcement divisions and units, and private protective services.
Goals of the program are to provide knowledge and skills necessary for students interested in careers in criminal justice including: Police –State, County and Local Agencies, Criminal Investigator, Corrections Officer, Probation Officer, Parole Officer, Juvenile System, Private Security Officer. Program Level Assessment will include the following:

Explore the causes of crime and options for controlling it.
Examine fundamental concepts underlying the practice of justice.
Document the results of an investigation in an acceptable manner.
Analyze the impact of crime on our society.
Evaluate situations and determine sound moral, ethical, and legal implications.

This program prepares individuals to apply theories and practices of criminal justice to structuring, managing, directing and controlling criminal justice agencies, including police departments, sheriff’s departments, law enforcement divisions and units, and private protective services.
Goals of the program are to provide knowledge and skills necessary for students interested in careers in criminal justice including: Police –State, County and Local Agencies, Criminal Investigator, Corrections Officer, Probation Officer, Parole Officer, Juvenile System, Private Security Officer. Program Level Assessment will include the following:

Explore the causes of crime and options for controlling it.
Examine fundamental concepts underlying the practice of justice.
Document the results of an investigation in an acceptable manner.
Analyze the impact of crime on our society.
Evaluate situations and determine sound moral, ethical, and legal implications.

This program prepares individuals to apply theories and practices of criminal justice to structuring, managing, directing and controlling criminal justice agencies, including police departments, sheriff’s departments, law enforcement divisions and units, and private protective services.
Goals of the program are to provide knowledge and skills necessary for students interested in careers in criminal justice including: Police –State, County and Local Agencies, Criminal Investigator, Corrections Officer, Probation Officer, Parole Officer, Juvenile System, Private Security Officer. Program Level Assessment will include the following:

Explore the causes of crime and options for controlling it.
Examine fundamental concepts underlying the practice of justice.
Document the results of an investigation in an acceptable manner.
Analyze the impact of crime on our society.
Evaluate situations and determine sound moral, ethical, and legal implications.

The Electrical Technologies Certificate program is designed to upgrade skills or prepare the student with entry-level knowledge and skills in electronic theory and circuitry. The student will be trained in using equipment essential for employment in communication, industrial electronics, radio/television, and other electronic occupations. Completion of this certificate can prepare students for industry-wide certification. The Electrical Technologies Certificate can also be used toward an Associate of Applied Science in Technology Degree. The Electrical Technologies Certificate is available in a convenient Open-Entry/Open-Exit format. Open-Entry/Open-Exit classes provide an alternative to traditional classroom learning. They are self-paced programs that are a convenient and flexible way to gain college credits. Students complete modules depending on their needs and educational goals. Instructors are in the labs to provide guidance and assistance.

The Electrical Technologies Certificate program is designed to upgrade skills or prepare the student with entry-level knowledge and skills in electronic theory and circuitry. The student will be trained in using equipment essential for employment in communication, industrial electronics, radio/television, and other electronic occupations. Completion of this certificate can prepare students for industry-wide certification. The Electrical Technologies Certificate can also be used toward an Associate of Applied Science in Technology Degree. The Electrical Technologies Certificate is available in a convenient Open-Entry/Open-Exit format. Open-Entry/Open-Exit classes provide an alternative to traditional classroom learning. They are self-paced programs that are a convenient and flexible way to gain college credits. Students complete modules depending on their needs and educational goals. Instructors are in the labs to provide guidance and assistance.

Machinists and tool and die makers set up and operate a variety of computer-controlled and mechanically controlled machine tools to produce precision metal parts, instruments and tools. They work in machine shops, toolrooms and factories.

Students enrolled in the Machine Tool program will understand machine tool safety and demonstrate precise measurement. They will learn to operate the drill press, band saw and lathe. The program provides students with experience in lathe turning, electronic discharge machine operation, vertical and horizontal milling, grinding, CNC programming, heat treating, jigs, fixture design, die design, mold design and project planning.

This certificate may be applied toward the Associate of Applied Science in Technology degree.

The Associate of Arts in Visual Arts Degree with emphasis in Commercial Photography enables students to pursue a career or interest in Photography. The degree provides knowledge of the photographic process from creation to the output of the image. The degree provides practical experience in product, portrait, and location photography. There is additional emphasis on a broad academic base needed to inform the artistic process and lay the groundwork for further study. The degree prepares the student to transfer to a four year college, university, art school or to begin work in the field of commercial photography.