Northcentral Technical College

This technical diploma program is intended to train and upgrade supervisors, managers and aspiring supervisors and managers in human resource issues. It also is beneficial to lead persons and labor union officials. Individual and team activities, as well as course projects, can be tailored to reflect the needs and challenges of specific career paths. Learners within the fields of healthcare, information technology, agriculture, construction, manufacturing, etc. will find the course outcomes to be extremely relevant to success on the job. As an Embedded Technical Diploma, this program ladders fully into the Leadership Development Associate Degree program.

The Human Resources Associate Degree program provides a well-rounded study in the Human Resources profession within the context of the fundamentals of a business organization, finance, management and related studies. This program provides the learner with training in a broad range of Human Resource topics including: employment law, training and development, compensation and benefits, labor relations, and safety programs.

Emergency Medical Technicians are trained to perform medical procedures, transport patients and provide pre-hospital care. The Advanced EMT (AEMT) program participates in clinical experiences beyond the Emergency Medical Technician level. AEMT students will gain skills in IV access and fluid therapy as well as administration of Dextrose, Narcan, Atrovent, Epinephrine and Nitroglycerin. A State of Wisconsin EMT license is required for participation in this program. Upon program completion, students will be eligible to take the NREMT exam. Potential occupations include: Advanced EMT and Emergency Department Technician.

Prepares Wisconsin paramedics to function as critical care transport team members. Critically ill or injured patients requiring transport between facilities need a different level of care from hospital or emergency field patients. This certificate provides students with knowledge of the special assessment techniques and needs of the critical care patient, the ability to operate and troubleshoot critical care transport equipment and develops the skills necessary to maintain the stability of the critical care patient during transport. This course follows the Wisconsin curriculum for license endorsement as a Critical Care Paramedic.

Manages emergency patient care and treatment by performing comprehensive patient assessments, using critical thinking skills, providing advanced cardiac life support, administering various medications and performing advanced skills and interventions. The learner in this program is given several options of career and educational growth. Their skills after graduation include identifying, caring for and treating a wide variety of medical situations that include Advanced Cardiac Life Support and pre-hospital trauma care. Learners will also have the opportunity to work in a variety of environments such as fire departments, hospital emergency rooms, private ambulance services and industrial medicine. Completion of the technical diploma program will both advance learner skills and open new doors for learners in both management and administrative positions. Must be a licensed EMT to enroll in the Emergency Medical Technician - Paramedic Technical Diploma program. As an Embedded Technical Diploma, this program ladders fully into the Paramedic Technician Associate Degree program. The Northcentral Technical College Paramedic Technician Technical Diploma program prepares learners for National Registry Certification as a Paramedic, which is required for licensure in the state of Wisconsin. The Northcentral Technical College Paramedic Technician Technical Diploma program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP). Graduates are eligible for national certification and Wisconsin licensure as an EMT-Paramedic.

Provides emergency medical care to the sick or injured at the scene and en route to the hospital. The focus of the program is on how to assess many varying emergency situations to determine what patient care is needed and to provide the necessary care.

Prepares learners for an occupation in Fire and Emergency Medical Services. The courses focus on preparing a learner for entry-level employment as a firefighter/paramedic within a full-time municipal department, hospital or private ambulance service. Fire Medic learners will train to respond to today's emergencies with extreme confidence. After completing this program, learners are prepared to take the National Registry for Paramedic Exam. In addition, they will be able to take the State of Wisconsin Firefighter 1 and Firefighter 2 exams. Must be a licensed EMT Basic to enroll in the Fire Medic program. The Northcentral Technical College Fire Medic Associate Degree is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP).

Prepares learners for an occupation in Fire and Emergency Medical Services. The courses focus on preparing a learner for entry-level employment as a firefighter/paramedic within a full-time municipal department, hospital or private ambulance service. Fire Medic learners will train to respond to today's emergencies with extreme confidence. After completing this program, learners are prepared to take the National Registry for Paramedic Exam. In addition, they will be able to take the State of Wisconsin Firefighter 1 and Firefighter 2 exams. Must be a licensed EMT Basic to enroll in the Fire Medic program. The Northcentral Technical College Fire Medic Associate Degree is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP).

The Paramedic Technician Associate Degree program stresses the integration of knowledge and skills required to competently perform pre-hospital advanced life support. Graduates are eligible for national certification and Wisconsin licensure as an EMT-Paramedic. Paramedic students will learn to manage emergency patient care and treatment by performing comprehensive patient assessments, using critical thinking skills, providing advanced cardiac life support, administering various medications and performing advanced skills and interventions. The Northcentral Technical College Paramedic Technician Associate Degree program prepares students for National Registry Certification as a Paramedic, which is required for licensure in the state of Wisconsin. Must be a licensed EMT Basic to enroll in the Paramedic Technician program. The Northcentral Technical College Paramedic Technician Associate Degree is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP).

The WI Department of Justice (DOJ) 720 Academy includes three phases of varying law enforcement topics. Competencies match WI DOJ 720 Academy standards. You may be considered for admission to the Academy if you have graduated from NTC's Criminal Justice Studies associate degree program or have earned at least 60 college credits or the equivalent.

The Criminal Justice Studies Associate Degree program is for learners who are passionate about protecting and serving their community. This program will help prepare you for a career as a police officer, sheriff’s deputy, conservation warden, probation parole officer, security officer or corrections officer. A variety of hands-on learning opportunities are infused with theory throughout this program. Learners will have the opportunity to obtain one of two certifications that are recognized by the Wisconsin Department of Justice in either Corrections or Juvenile Supervision.

The Criminal Justice Studies Associate Degree program is for learners who are passionate about protecting and serving their community. This program will help prepare you for a career as a police officer, sheriff’s deputy, conservation warden, probation parole officer, security officer or corrections officer. A variety of hands-on learning opportunities are infused with theory throughout this program. Learners will have the opportunity to obtain one of two certifications that are recognized by the Wisconsin Department of Justice in either Corrections or Juvenile Supervision.

The Criminal Justice Studies Associate Degree program is for learners who are passionate about protecting and serving their community. This program will help prepare you for a career as a police officer, sheriff’s deputy, conservation warden, probation parole officer, security officer or corrections officer. A variety of hands-on learning opportunities are infused with theory throughout this program. Learners will have the opportunity to obtain one of two certifications that are recognized by the Wisconsin Department of Justice in either Corrections or Juvenile Supervision.

The Jail Academy Certificate is a Department of Justice (DOJ) accredited 200-hour program that prepares learners for positions as correction officers in county jails. To work in a county jail in the state of WI you must be certifiable. The Jail Academy Certificate fulfills that requirement.

The Registry Preschool Certificate is designed for individuals working with children aged three to five, including day care and nursery school teachers, family child care providers, certified providers or others who wish to gain an understanding of quality care and learning activities for children aged three to five. This certificate includes all six of the necessary "The Registry Preschool Credential" courses. If you choose to complete The Registry Preschool Credential, you will be responsible for paying for and planning for The Registry Commission process.

Early Childhood Education is an Associate of Applied Science Degree program that will prepare individuals to pursue a career in early childhood education. Students will analyze theoretical principles of early childhood education and apply these principles in a variety of settings such as child care centers, family day care, infant/toddler care, preschool, four-year old kindergarten or kindergarten and/or nanny care. In order to provide a variety of student teaching experiences, the following format is typically offered: Students complete four practicum placements, each 108 hours. Students and faculty will work closely to develop a plan to ensure students have experience with infants/toddlers, preschool age children, children with differing abilities, and pre-K through 3rd grade students. Potential occupations include: Preschool, Early Childhood Education, Day Care Center Teacher, Child Care Director, Child Care Program Supervisor and Elementary Public School Teacher Aide.

This certificate is designed for individuals wishing to satisfy the state of Wisconsin Licensing Code, DCF251, Licensing Rules for Group Child Care Centers. All courses in this certificate will transfer into the Early Childhood Education Associate Degree program.

The Early Childhood Teacher Technical Diploma utilizes hands-on practicum experience and applicable coursework to prepare learners to work in a variety of early childhood settings. Learners will gain knowledge and have opportunities to apply what they have learned through their experiences working with children ranging in age from birth to eight years. Upon successful completion of this program, graduates will place at Registry Level 11.

Prepares learners for an occupation in Fire and Emergency Medical Services. The courses focus on preparing a learner for entry-level employment as a firefighter/paramedic within a full-time municipal department, hospital or private ambulance service. Fire Medic learners will train to respond to today's emergencies with extreme confidence. After completing this program, learners are prepared to take the National Registry for Paramedic Exam. In addition, they will be able to take the State of Wisconsin Firefighter 1 and Firefighter 2 exams. Must be a licensed EMT Basic to enroll in the Fire Medic program. The Northcentral Technical College Fire Medic Associate Degree is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP).

The Fire Science Technical Diploma program prepares learners with foundational entry level knowledge and skills to pursue a career in the fire service. Concepts learned in this program include firefighter safety, fire prevention, hazardous material incident operations, building construction related to fire safety, and communication skills needed to be effective in the field. Graduates of this program will also obtain NTC’s EMT Basic Technical Diploma. Courses in the Fire Science Technical Diploma program ladder into NTC’s Fire Medic Associate Degree and Fire Services Leadership Associate Degree programs which allows graduates to advance on their career pathway in this field. A portion of the Fire Science coursework is aligned with the National Fire Academy’s Fire and Emergency Services in Higher Education (FESHE) curriculum. Potential occupations include employment as a paid on-call firefighter and/or EMT.

The Foundations of Teacher Education - Associate Degree is an Associate of Applied Science Degree, which prepares qualified individuals to work directly with students under the supervision of a licensed teacher. The duties include assisting children with math, science, reading, and writing assignments as well as handling classroom management, clerical and other tasks related to instruction. This program meets Title I requirements. Duties may also include monitoring student activities, assisting with reading, correcting papers, tutoring, one-on-one activities and small group facilitation. In addition, instructional assistants work on classroom displays, assist children with computers and media, and supervise various classroom and other school events. Instructional Assistants may be hired to provide instructional services to students from Pre-kindergarten through high school.

The Gerontology Certificate is intended to give human service professionals a core function of classes centered on the aging population. This certificate will benefit nurses, nursing assistants and physicians who provide care for the aging population, human service workers who plan to work with older adults and their families in residential care, long-term care, hospitals, clinics and community settings, occupational, recreation and physical therapists who help to optimize the older population’s ability to function well in their daily living and working environments and adult children of aging parents, older adults and general public who have a growing need for understanding the physical, mental, emotional and spiritual aspects of aging.

The Human Services Assistant Technical Diploma has been developed for individuals assisting and providing client services in a wide variety of fields such as psychology, rehabilitation or social work. This technical diploma provides learners with strong skills in interviewing, communicating, building rapport for trusting relationships and counseling techniques for professions where this is key. Graduates may assist clients in identifying and obtaining available social and community services. Graduates may also assist social workers with developing, organizing and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation or dependent care. As an Embedded Technical Diploma, this program ladders fully into the Human Services Associate Degree program.

The Human Services Associate Degree program trains people to provide education, support, care, advocacy and/or crisis intervention in a human service agency. Learners acquire the skills needed to work with individuals, groups and communities. Key components of this degree include: cultural awareness and an understanding of diverse cultural groups, a responsible attitude, commitment to serve others and effective communication skills. Learners will gain occupational experience through Internship 1 and Internship 2.

This program is a pre-approved comprehensive education program for Substance Abuse Counselors per the Wisconsin Department of Safety and Professional Services. As an Embedded Technical Diploma, this program ladders fully into the Substance Use Disorder Counselor (SUDC) Associate Degree program.

The Substance Use Disorder Counseling (SUDC) Associate Degree program is designed for individuals interested in working with addiction issues. The SUDC profession is held to high ethical standards to inspire respect, trust and confidence. Conduct of employees in this field must never compromise their ability to fulfill their professional responsibilities. To succeed, skills and character must include: emotional stability, maturity, self-awareness, self-discipline and personal responsibility; a minimum of one year free of substance use-related problems; an interest in working with people and appreciation of cultural diversity; strong reading, writing and critical thinking skills. Potential employment includes: substance abuse counseling, correctional facilities, employee and student assistance programs, and various community and social service agencies. Program graduates are eligible for licensure in Wisconsin as Substance Abuse Counselors-In Training, qualifying for entry-level employment in a rewarding career.

The SUDC Specialization Certificate is for people who hold or are in the process of gaining licensure as a professional counselor, certified social worker or marriage and family therapist in the state of Wisconsin and seek Substance Abuse Specialty certification as a Substance Abuse Counselor per the Wisconsin Department of Safety and Professional Services requirements. Completion of this certificate will help make the student eligible for an SUDC Specialty, the equivalent of the Substance Abuse Counselor (SAC) credential in Wisconsin.

The Paralegal Associate Degree prepares learners to draft and interpret legal documents; select, compile and use technical information; analyze and resolve legal procedural problems; and recognize and manage potential ethical conflicts. In addition, graduates of this program will be able to provide support and prepare attorneys for investigation and interviews. Courses covered in this program will included: legal research, legal technology and law office management. This program will include a Paralegal internship where students will practice the skills and knowledge gained in the program.

The Applied Design Software Certificate is designed for individuals seeking entry-level employment as a 2D/3D computer aided design/drafting technician or those looking to increase their computer design skills within the architectural, engineering and/or manufacturing industries. The certificate will provide the necessary training in computer-based architectural and mechanical design to meet entry-level competencies for producing a wide range of documents in the various manufacturing industries. Learners will receive hands-on training in various 2D and 3D computer aided design systems throughout their associated coursework. Courses in this certificate will also ladder into the Architectural Design & Technology and/or Mechanical Design Engineering Technology Associate Degree programs at NTC.

This certificate will provide learners with introductory hands-on knowledge of many of the common manufacturing processes used to produce parts, as well as hands on utilization of 3D CAD drawing software used to design parts.

This Applied Mechanical CAD Technician Technical Diploma program is designed for individuals seeking entry-level employment as a Mechanical Computer-Drafting Technician. This technical diploma program will provide the necessary entry-level competencies for producing production-type drawings and documents required for engineering and manufacturing application in mechanical industries. Competencies learned include creating mechanical drawings using CAD software, using computer skills to prepare engineering documents and applying 3D computer-generated graphical solutions to illustrate or enhance product designs. As an Embedded Technical Diploma, this program ladders fully into the Mechanical Design Engineering Technology Associate Degree program.

This program prepares learners with the necessary skills for the many architectural design career options in the construction industry. Learners will gain knowledge in and employ the principles of residential and light commercial design through completion of authentic projects. Energy conservation and sustainability concepts are incorporated throughout the program’s curriculum. Coursework includes introductory and advanced classes in design, presentation, construction technology, surveying, structural analysis, code interpretation, estimating and project management. Students will utilize various software programs including Computer Aided Design (AutoCAD), 3D Computer Modeling (SketchUp), Building Information Modeling (BIM – SoftPlan & Revit), Animation/Simulation and Energy Modeling. Graduates also have the option to pursue a bachelor’s degree in construction management through UW-Stout, UW-Platteville and Michigan Tech University; a bachelor's degree in architecture can also be earned through a transfer agreement with UW-Milwaukee’s School of Architecture & Urban Planning.

The Architectural Design Software Technical Diploma is designed for individuals seeking entry-level employment as a 2D/3D computer aided design/drafting technician or those looking to increase their computer design skills within the architectural, engineering and/or construction (AEC) industry. This technical diploma program will provide the necessary training in computer-based architectural design to meet entry-level competencies for producing a wide range of construction documents in the AEC industry. Learners will receive hands-on training in various 2D and 3D computer aided design systems throughout their associated coursework. As an Embedded Technical Diploma, this program ladders fully into the Architectural Design & Technology Associate Degree program. Potential occupations include: Architect, Architectural Draftsman, CAD Technician, Drafter, Project Manager, Sales Representative, and Account Manager.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

This certificate is designed for individuals seeking hands-on experience creating mechanical drawings using 2D and 3D CAD software.

The Mechanical Design Engineering Technology Associate Degree program prepares learners to work with engineers in the design and preparation of engineering drawings for all types of machines and products. Learners learn to draw and design machinery parts and products using 2D and 3D computerized drawing software. Potential occupations include: CAD Technician, Drafter, Design Drafter, Product Designer and Engineering Technician.

The Civil Engineering Technology Associate Degree program is perfect for those with a desire to build the roads, highways, airports, and utility solutions of tomorrow! Learners will be fully prepared to support Civil Engineers in the delivery of projects that keep our communities moving forward now and into the future. The curriculum is built with CAD, Surveying, and real-world experience in mind and learners will be fully competent in the use of all key equipment, will complete a program Capstone Project, and will have the opportunity of an Internship with one of NTC’s industry partners to jump-start their career experience. With the future of technology directly driving modern Engineering, learners will also explore the development and application of related ‘Smart’ technologies, including Virtual Reality tools, scanning technology, and the use of drones.

The Construction Technologies Technical Diploma program is designed for learners seeking foundational knowledge in the construction industry. Learners will gain an understanding of construction methods, estimating processes and construction documentation within the residential building sector. As an Embedded Technical Diploma, this program ladders fully into the Architectural Design & Technology Associate Degree program. Potential occupations include: Project Manager, Carpenter, Product & Pricing Specialist, Estimator, Project Coordinator, Project Supervisor, Sales Support and Carpenter Assistant.

The Construction Technologies Technical Diploma program is designed for learners seeking foundational knowledge in the construction industry. Learners will gain an understanding of construction methods, estimating processes and construction documentation within the residential building sector. As an Embedded Technical Diploma, this program ladders fully into the Architectural Design & Technology Associate Degree program. Potential occupations include: Project Manager, Carpenter, Product & Pricing Specialist, Estimator, Project Coordinator, Project Supervisor, Sales Support and Carpenter Assistant.

The Construction Technologies Technical Diploma program is designed for learners seeking foundational knowledge in the construction industry. Learners will gain an understanding of construction methods, estimating processes and construction documentation within the residential building sector. As an Embedded Technical Diploma, this program ladders fully into the Architectural Design & Technology Associate Degree program. Potential occupations include: Project Manager, Carpenter, Product & Pricing Specialist, Estimator, Project Coordinator, Project Supervisor, Sales Support and Carpenter Assistant.

The Electrical Maintenance Certificate is being specifically developed to meet the workforce needs in northern Wisconsin. These courses are designed for students already working in the industry or interested in getting started.

Industrial Electricians are highly skilled individuals who safely install, service and troubleshoot equipment, and perform preventative and predictive maintenance functions.

They work with plant lighting equipment, distribution circuits and transformers; motors, starters and motor control centers; programmable logic controllers, computer-based controls, control panel and electrical control systems. In addition, they may service high voltage electrical systems. Industrial Electricians perform all work in accordance with relevant codes.

The Flux Cored Arc Welding (FCAW) Technical Diploma program provides a solid foundation in process-specific production welding technology. The program is designed to develop the necessary entry-level competencies for work in the production welding and metal fabrication industries. Course work includes all position “flux cored” welds on steel plate, mechanical and thermal cutting, fabricating parts from prints and assessing weld quality. Potential occupations include: Welder, Construction Trades Apprentice, Maintenance and Repair Welder. As an Embedded Technical Diploma, this program ladders fully into the Welding Technical Diploma program.

The Gas Metal Arc Welding (GMAW) Technical Diploma program provides a solid foundation in process-specific production welding technology. The program is designed to develop the necessary entry-level competencies for work in the production welding and metal fabrication industries. Course work includes all position “mig” welds on steel, stainless steel and aluminum, mechanical and thermal cutting, fabricating parts from prints and assessing weld quality. Potential occupations include: Welder, Construction Trades Apprentice, Maintenance and Repair Welder. As an Embedded Technical Diploma, this program ladders fully into the Welding Technical Diploma program.

The Gas Tungsten Arc Welding (GTAW) Technical Diploma program provides a solid foundation in process-specific production welding technology. The program is designed to develop the necessary entry-level competencies for work in the production welding and metal fabrication industries. Course work includes all position “tig” welds on steel and stainless steel plate and pipe, mechanical and thermal cutting, fabricating parts from prints and assessing weld quality. Potential occupations include: Welder, Construction Trades Apprentice, Maintenance and Repair Welder. As an Embedded Technical Diploma, this program ladders fully into the Welding Technical Diploma program.

The Shielded Metal Arc Welding (SMAW) Technical Diploma program provides a solid foundation in process-specific production welding technology. The program is designed to develop the necessary entry-level competencies for work in the production welding and metal fabrication industries. Course work includes all position “stick” welds on steel plate, mechanical and thermal cutting, fabricating parts from prints and assessing weld quality. Potential occupations include: Welder, Construction Trades Apprentice, Maintenance and Repair Welder. As an Embedded Technical Diploma, this program ladders fully into the Welding Technical Diploma program.

In the Welding Fabrication & Robotics Associate Degree program learners program and operate CNC cutting and forming equipment, as well as robotic welders, developing the skills needed to work in an advanced metal manufacturing environment. Learners also expand their print reading skills through fabrication layout, fixturing and precision measurement. Welding metallurgy and machine shop principles are also studied. Critical thinking skills are built through problem solving activities that foster teamwork, positive attitudes and an understanding of global competition.

This technical diploma program provides learners with the skills necessary to properly program and operate welding robots. Learners will advance from basic programming skills to the creation of welding programs for linear, circular and weaving welding patterns on various joint types and positions. In addition, learners will examine the properties of a number of metals, such as strength, hardness and weldability. As an Embedded Technical Diploma, this program ladders fully into the Welding Associate Degree program.

Graduates will have the basic knowledge and skills needed to meet the needs of the welding industry. Learners demonstrate safe operation of work site equipment and tools. Skill development in the shielded metal arc, gas metal arc/pulse arc, gas tungsten arc and flux cored arc welding processes is emphasized, along with manual and mechanized thermal cutting and gouging. Learners apply welding and print reading skills to fabrication projects and assess weld quality conformance to common codes. Learners are introduced to CNC cutting and forming and robotic welding. Potential occupations include: Production Welder, Maintenance Welder, Job Shop, Layout/Welder, Welding Sales and Service and Combination Welder.

Applies principles of Computerized Numerical Control (CNC) forming including tool selection, blank length calculation, bend correction and bend sequencing. Learners also explore forming software.

Plumbers design, install, repair and maintain piping systems such as soil, waste, vent, potable water, wastewater treatment, gas systems (medical, propane and natural) in residential, commercial and industrial buildings and at utility sites.

Plumbing tasks require the ability to assemble, install, maintain and repair pipes, fittings, fixtures, appurtenances, appliances of heating, water, storm and sanitary drainage systems according to specifications and plumbing codes. Plumbers install sanitary fixtures, such as lavatories, toilets, bathtubs, bathroom accessories, showers, kitchen sinks and appliances, drinking fountains and laundry equipment.

In the Welding Fabrication & Robotics Associate Degree program learners program and operate CNC cutting and forming equipment, as well as robotic welders, developing the skills needed to work in an advanced metal manufacturing environment. Learners also expand their print reading skills through fabrication layout, fixturing and precision measurement. Welding metallurgy and machine shop principles are also studied. Critical thinking skills are built through problem solving activities that foster teamwork, positive attitudes and an understanding of global competition.

This technical diploma program provides learners with the skills necessary to properly program and operate welding robots. Learners will advance from basic programming skills to the creation of welding programs for linear, circular and weaving welding patterns on various joint types and positions. In addition, learners will examine the properties of a number of metals, such as strength, hardness and weldability. As an Embedded Technical Diploma, this program ladders fully into the Welding Associate Degree program.

This certificate prepares learners for entry level employment in the auto body industry. Potential occupations: Auto Body Technician, Auto Collision Refinishing Technician, Auto Body Prep and Auto Collision Repair Technician.

The Automotive Technician Technical Diploma program provides entry-level skills needed in automobile service and repair. Learners will make a quick and accurate diagnosis of the problem and make necessary adjustments and repairs. The Automotive Technician Technical Diploma program is accredited as a Master Automobile Service Technician (MAST) program. The highest obtainable automotive program level by the National Automotive Technician's Education Foundation (NATEF). Potential occupations include: Automotive Technician, Drivability Technician, Tune-Up Technician, Fuel System Technician, Alignment Technician, Brake Technician and Air Conditioning Technician.

The Automotive Technology Associate Degree program provides entry-level skills necessary to enter into and excel in the automotive service and repair industry. Automotive theories are built upon by extensive hands-on training in an active shop environment. The automotive industry has a high demand for qualified technicians who complete automotive training programs. Future job opportunities for automotive technicians are expected to be plentiful. Learners taking the Automotive Technology Associate Degree program may build upon their education and experience to find employment in managerial and supervisory roles as well. Many technicians with advanced skills eventually find employment with manufacturers of new vehicles or their suppliers, or related businesses within the transportation industry. The Automotive Technology Associate Degree program is accredited as a Master Automobile Service Technician (MAST) program. The highest obtainable automotive program level by the National Automotive Technician's Education Foundation (NATEF). Potential occupations include: Automotive Technician, Specialty Technician, Automotive Service Excellence (ASE) Certified Master Technician and Fleet Technician (Commercial).

Prepares learners to earn a Class B commercial driver's license. Learners will learn to operate various types of vehicles such as van body and dump body delivery trucks. As a professional truck driver, learners will be responsible for the safe, efficient delivery of goods between locations. Learners will spend time behind the wheel learning how to maneuver trucks into tight parking spaces, through narrow alleys and up to loading platforms. Learners will develop backing and driving skills through classroom, lab, range and roadway experiences. Communications with fellow drivers, dispatchers, shippers, mechanics and law enforcement personnel will also be covered. In addition, learners will learn how to complete the necessary paperwork and appropriate inspections. Learners will learn skills to obtain certifications needed for a Class B commercial driver's license (CDL), as well as advanced skills to ensure safety.

The Truck Driving Technical Diploma program prepares learners with the skills and knowledge to become safe, professional drivers of commercial motor vehicles. This program emphasizes hands-on learning to teach and develop safe driving techniques, shifting, turning, inspections, and common to unusual backing maneuvers. Limited lecture and online materials are used to provide a solid foundation in industry related issues drivers face. Potential occupations include: Over-The-Road Truck Driver, Local Truck Driver, Tractor-Trailer Driver, Straight Truck Driver, Dump Truck Driver, Owner-Operator of a Trucking Business.

The Diesel Equipment Mechanic Technical Diploma program provides the basic entry-level skills needed in medium and heavy truck service and repair. Throughout the program, learners will use troubleshooting techniques to make a quick and accurate diagnosis of problems, and make necessary adjustments and repairs. Topics will include diesel engines, suspension and steering, preventative maintenance and electrical and electronic systems. Potential occupations include: Entry Level Diesel Technician, Fleet Maintenance Technician and Alignment Specialist. As an Embedded Technical Diploma, this program ladders fully into the Diesel Technology Associate Degree program.

The Diesel Technology Associate Degree program provides entry-level skills needed in medium and heavy truck service and repair. Throughout the program, learners will use troubleshooting techniques to make a quick and accurate diagnosis of problems and make necessary adjustments and repairs. Topics will include diesel engines, suspension and steering, preventative maintenance, electrical and electronic systems, HVAC systems, the drive train and hydraulic and pneumatic systems. Potential occupations include: Diesel Technician, Fleet Maintenance Technician, Fuel Injection Technician and Alignment Specialist.

The Automation Systems Technology Associate Degree prepares learners to work with integrated machine systems that involve industrial automation, robotics, mechanics, computers, industrial communications and/or electronics technology. Potential occupations include: Controls Designer, Automation Technician, Controls Technician and Engineering Technician.

Learners will develop a wide variety of technical skills in electronics, fluid power, mechanical systems, computers and computer-controlled machines. Programmable logic controllers, robotics, motors and drives, servo hydraulic systems and closed loop positioning will be studied. A comprehensive understanding of how these technical skill areas are linked together to create automated systems is developed through a hands-on project course that allows the learner to put together the various technologies into an automated control system. Potential occupations include: Electromechanical Technician, Industrial Automation Technician, Engineering Technician, Research and Development Technician, Robotics Technician, Industrial Maintenance Technician, Field Service Technician and related sales positions. The Electromechanical Technology Associate Degree program is broken down into one-credit classes to allow students to take short courses on specific topics to meet their needs.

In the Welding Fabrication & Robotics Associate Degree program learners program and operate CNC cutting and forming equipment, as well as robotic welders, developing the skills needed to work in an advanced metal manufacturing environment. Learners also expand their print reading skills through fabrication layout, fixturing and precision measurement. Welding metallurgy and machine shop principles are also studied. Critical thinking skills are built through problem solving activities that foster teamwork, positive attitudes and an understanding of global competition.

This technical diploma program provides learners with the skills necessary to properly program and operate welding robots. Learners will advance from basic programming skills to the creation of welding programs for linear, circular and weaving welding patterns on various joint types and positions. In addition, learners will examine the properties of a number of metals, such as strength, hardness and weldability. As an Embedded Technical Diploma, this program ladders fully into the Welding Associate Degree program.

This technical diploma program uses hands-on activities, creativity and problem-solving in the machine trades area of manufacturing. Students will learn the basic operations of machine tools found in the industry. As an Embedded Technical Diploma, this program fully ladders into the Machine Tool Technics Technical Diploma program.

Learners set up and operate various types of manual machine tools and the programming of computer numerical controlled (CNC) machines. Learners will machine piece parts, use precision measuring tools and instruments for parts inspection, as well as equipment and setups using both conventional and geometric dimensioning and tolerancing standards. This program accepts new students on a full- or part-time basis. Potential occupations include: Production Machinist, Machine Setup Operator and Lathe Operator, Milling Machine Operator, Surface Grinder Operator. As an Embedded Technical Diploma, this program ladders fully into the Machine Tool Technics Technical Diploma program.

Learners set up and operate various types of manual and computer numerical controlled (CNC) machine tools. Learners machine piece parts, use precision measuring tools and instruments for parts inspection. The program encourages hands-on activities, creativity, problem solving and productivity in all phases of manufacturing. This program accepts new students on a full- or part-time basis. Potential occupations include: Job Shop Machinist, Machine Setup Operator, Maintenance Machinist, Tool & Die Apprentice, Jig and Fixture Builder, CNC Programmer.

The Industrial Electronics & Maintenance Technician Technical Diploma program prepares students for careers in the use and maintenance of common electrical/electronic devices and instruments. Graduates will be prepared to work with journeymen electricians and electromechanical technicians to perform the basic installation, maintenance and repair activities on industrial electronic equipment. This equipment includes motors, motor control systems and programmable logic controllers. The program's electronics concentration includes practical experience in troubleshooting with the necessary theory of electronic circuits. Additional maintenance applications include pneumatic and hydraulic power, mechanisms and mechanical devices.

Maintenance Technicians are highly skilled individuals who safely perform mechanical and electrical duties to keep machines, equipment, or the structure of a facility in repair.

They perform preventative and predictive maintenance functions on motors, generators, air compressors and conveyors; starters and motor control centers; programmable logic controllers, computer-based controls, control panels and electrical control systems; and fluid power systems.

The Industrial Manufacturing Engineering Technician Technical Diploma program is designed to prepare students to apply sound industrial manufacturing engineering techniques. Potential occupations include: Industrial Manufacturing Engineering Technician and Lean Manufacturing Facilitator. As an Embedded Technical Diploma, this program ladders fully into the Manufacturing Engineering Technology Associate Degree program.

The Manufacturing Engineering Technology Associate Degree program prepares learners to work in a variety of positions in the manufacturing sector. Learners will gain a specialized education in manufacturing processes, lean manufacturing, project management, production management, ergonomics, problem solving, CAD and process safety. Potential occupations include: Assistant Industrial Engineer, Assistant Manufacturing Engineer, Quality Engineering Technician, Industrial Engineering Technician, Estimator, Manufacturing Engineering Technician and Quality Engineer.

The Manufacturing Fundamentals Technical Diploma is designed to prepare students to apply the basic skills required to work in the manufacturing field. Learners will be able to apply the concepts of Lean into manufacturing processes, and learn how measurements and standardization improve operations. This technical diploma is offered during the fall semester only and fully ladders into the Manufacturing Engineering Technology Associate Degree Program. Courses in this technical diploma will also serve as significant choices as electives for other NTC Technical and Trades associate degree programs.

The Manufacturing Technician Technical Diploma program prepares students for a variety of entry-level careers in manufacturing. The program gives students skills in both manual welding and manual machining, making them more marketable to potential employers. Equipment used in the machine tool courses will be the drill press, powered cut-off saw, elementary lathe, mills and pedestal grinders. Using this equipment, learners will focus on speeds and feeds, basic work holding devices and cutting tools. The welding courses will provide a solid foundation for a single manual process of the student's choice.

This certificate will cover the digital photography areas of digital image basics, digital camera features, using digital cameras, photographic techniques, studio photography, basic digital image editing and using and printing digital images. The certificate will cover the digital video areas of digital video technology, digital video formats, pre-production, incorporating photographs and audio, editing and rendering and outputting digital video.

The Video Production Associate Degree program provides a comprehensive overview of the equipment, concepts and techniques needed to design, produce and edit effective professional video products. Specific areas covered in the program include pre-production processes: story development, scripting, storyboarding, scheduling and budgeting; production techniques: camera operation, lighting, interviewing, audio recording; and post-production workflow: capturing, editing, motion-graphics, sound design, rendering, outputting and publishing. The program focuses on providing students with the hands-on technical skills necessary to create professional video products and to work in a variety of audio-visual media production and post-production capacities. Potential occupations include: Independent Video Professional, Video Producer, Documentary Filmmaker, Video Editor, Sound Recordist, Post-Production Supervisor, Freelance Videographer, Camera Operator, Production Assistant, Motion Graphics Designer, Animator, Creative Director, Video Archivist, Media Manager and Video Technician.

This program covers the complete printing process, starting with basic layout and design and an introduction to printing and ending with advanced courses in all of the various areas of printing. Specific areas covered include computer design, electronic pre-press, plate making, presswork, binding and finishing, digital photography and video, estimating and customer service. The program focuses on providing hands-on training on typical software programs, printing presses and bindery equipment. Potential occupations include: Production Designer, Pre-Press Technician, Preflight Specialist, Web Graphic & Page Design, Offset Press Operator, Flexographic Press Operator, Digital Press Operator, Screen Printing Operator and Bindery Operator.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

The Internet Graphic Design Certificate focuses on enhancing computer graphic skills and web design skills through the study of designing and creating for the Internet. This certificate develops the skills necessary to create aesthetically pleasing and functional web graphics and websites that capture and keep the viewer's interest.

This certificate is designed to introduce students to the software and production techniques required in the Graphics industry.

As the technology of the field of graphics and publishing has changed, so have the skills needed for a successful career in the industry. The growth in digital media has expanded the arena of graphic art and publishing. The use of the computer and Internet as a presentation medium has removed the publishing limitation of ink on paper. Graphic art does not rely on the traditional, manual techniques of the past, but has become almost exclusively reliant on computer technology for creation and manipulation of designs. "Computer arts" has become a more inclusive label for the field than "graphic arts." This certificate focuses on providing students with a solid foundation in creating still and motion graphics for today's digital and Internet publishing careers. Students will learn basic design concepts, use of software for creation of vector and raster images for illustrations and photo manipulation, basic digital photography, video and sound skills and 3D modeling skills. They will apply these skills in the creation of motion and animation graphics for publishing on the Internet presentations for industry and entertainment uses.

The Promotional Graphic Design Certificate focuses on enhancing computer graphic and marketing skills through the study of applied marketing. This certificate is designed to develop specialized marketers in the printing industry by enhancing the graphic arts application abilities of the student in the area of media promotions.

The Culinary Arts Associate Degree program is for learners who are passionate about food. If you are interested in becoming a professional cook, chef, baker, pastry chef, institutional cook, kitchen assistant, or other culinary professional, then this program is for you. Learners will have the opportunity to practice and apply skills learned in cooking methods, baking, sanitation, menu planning, nutrition, dining room operations, fine dining, cost control and management. Restaurant professionals work long hours on their feet, multi-task and interact with the customer to provide an excellent dining experience. Learners will hone the skills necessary for developing and creating dishes that are visually appealing and full of flavor. Potential occupations include: Prep Cook, Line Cook, Garde Manger, Sous Chef, Chef, Head Cook, First Line Supervisors of Food Preparation and Serving Staff, Banquet Chef, Catering Manager and Baker.

The Dental Assistant (Short-Term) Technical Diploma program prepares graduates to work with dentists as they examine and treat patients. Dental Assistants with documented skills also may carry out a variety of laboratory, clinical and office duties. Graduates receive a technical diploma. Most Dental Assistants work in general or specialized dental offices, either for individual dentists or for groups of dentists. The Dental Assistant also may find employment with federal agencies such as the Veteran’s Administration, United States Public Health Services, the Armed Forces, or a state, county or city health facility.

This associate degree program prepares individuals for a career as a Dental Hygienist. The Dental Hygienist is a member of the dental team and helps individuals maintain oral health and prevent oral diseases. Under the supervision of a dentist, the hygienist inspects the mouth, removes stains and deposits from teeth, applies preventative agents, prepares clinical and diagnostic tests, completes dental x-rays and performs many other services related to oral care. Dental Hygienists counsel patients about preventive measures such as nutrition, oral hygiene and dental care. After graduating from an accredited program, Dental Hygienist graduates are required to successfully complete comprehensive written and clinical examinations given under the direction of the State Dentistry Examining Board, the American Dental Associations Joint Commission. The Dental Hygiene program is accredited by the American Dental Association Commission On Dental Accreditation (CODA), 211 E. Chicago Ave, Chicago, IL 60611; telephone 800.621.8099; www.ADA.org/CODA. Potential occupations include: Dental Sales Representative, Dental Treatment Coordinator and Dental Hygienist. Please note: General Anatomy & Physiology (10-806-177) must be passed with a grade of "C" or better prior to submitting a petition for admission into this program.

The Medical Assistant Technical Diploma program prepares individuals to be multi-skilled health professionals specifically educated to assist healthcare clinicians in their offices or other ambulatory medical settings. Medical Assistants perform a wide range of administrative, clinical and laboratory duties. Administrative responsibilities may include patient reception, appointment scheduling, record keeping, filing, billing, transcription and electronic medical records documentation. Laboratory responsibilities may include specimen collection, performance of basic laboratory tests and microscopic analysis. Clinical responsibilities may include taking vital signs, assisting providers with examinations and surgery, medical and surgical asepsis, and administering ECGs and medications. The practice of medical assisting directly influences the public’s health and well-being and requires a mastery of a complex body of knowledge with specialized skills requiring formal education and practical experience that serve as standards for entry into the profession. Northcentral Technical College's Medical Assistant Technical Diploma program goal is to prepare competent, entry level Medical Assistants in the cognitive (knowledge), psychomotor (skills) and affective (behavior) learning domains. The Medical Assistant Technical Diploma program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of Medical Assisting Education Review Board (MAERB). Commission on Accreditation of Allied Health Education Programs, 25400 U.S. Highway 19 North, Suite 158, Clearwater, FL 33763, 727.210.2350.

The Medical Coding Specialist Technical Diploma program prepares individuals for employment as entry-level coding specialists in health care facilities such as hospitals, clinics, physician practice groups, surgery centers, long-term care facilities and home health care agencies. Coding specialists are also employed in consulting firms, coding and billing services, insurance companies, governmental agencies and computer software companies. The medical coding specialist reviews medical documentation provided by physicians and other health care providers and translates this into numeric codes. The coding specialist assigns and sequences diagnostic and procedural codes using universally recognized coding systems. Several uses of coded data are for payment of health care claims, statistics and medical research. Potential occupations include: Medical Coding Specialist, Coding Specialist, Coder, Claims Analyst and Outpatient Coder. Medical Coding Certification can be obtained after graduation through either the American Health Information Management Association (AHIMA) or the American Academy of Professional Coders (AAPC). Certification requires successful completion of a written examination.

The Medical Office Specialist serves patient and organizational needs by performing a variety of office support or business functions within a health care organization. The Medical Office Specialist Technical Diploma program prepares students for work in a physician’s office, clinic, hospital or for employment wherever knowledge of medical terminology, professional procedures and ethics is required. Duties of a Medical Office Specialist may include scheduling appointments, screening and making telephone calls, obtaining and verifying patient registration information, transcribing medical dictation, preparing and maintaining medical records, preparing correspondence, preparing patient billing and insurance claims, performing financial and bookkeeping procedures, arranging outside appointments, admissions and managing daily office activities.

The Medical Laboratory Technician Associate Degree program prepares learners to act as entry-level Medical Laboratory Technicians. The Medical Laboratory Technician is a member of the health care team who provides clinical information for disease prevention, medical diagnosis and treatment of the patient by processing specimens and performing laboratory tests. Medical Laboratory Technicians may also have responsibilities for information processing, training and quality control monitoring. They perform tests manually, with automated equipment or both. Graduates are qualified to take the Board of Certification examination from the American Society for Clinical Pathology. The majority of Medical Laboratory Technicians work in hospital or clinical labs. Some Medical Laboratory Technicians may choose to work for veterinary laboratories, industrial labs, insurance companies, research facilities, environmental labs or public health. The Medical Laboratory Technician program is accredited by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS), 5600 North River Road, Suite 720, Rosemont, IL 60018, 773.714.8880. Potential occupations include: Medical Laboratory Technician, Pathology Research Assistant, Quality Control Technician and Phlebotomist.

Individuals interested in exploring a health career may want to begin as a Certified Nursing Assistant (CNA). The focus of the program is on providing personal care to residents/patients of nursing homes, hospitals and other health agencies. Student nursing assistants learn basic nursing and personal care. Employees in this field are required to do lifting and moving of residents/patients in bed and to and from chairs. The job also requires considerable walking and standing. Potential occupations include: Nursing Assistant, Home Health Aide. After successful completion of the Nursing Assistant course, students will be able to take the State of Wisconsin Nurse Aide Certification Exam. Certification is required for employment at any federally funded healthcare agency. The Nursing Assistant course is required for admission to the NTC Nursing Associate Degree program and certification is needed if you desire to seek employment as a Medication Assistant or Student Nurse Intern while completing the Nursing Associate Degree program.

The Phlebotomy Technician Technical Diploma program provides practical training in the collection of blood specimens by venipuncture and capillary puncture. Phlebotomy students are also trained in non-blood specimen collection procedures, specimen processing and basic laboratory skills. Because phlebotomists work directly with patients, the program covers customer service training, ethics and communication. The program includes a 100-hour clinical phlebotomy experience. Job opportunities for phlebotomists exist in hospital and clinical laboratories. The program has some courses that transfer into the MLT Associate Degree program. The Phlebotomy program at NTC has been approved by: National Accrediting Agency for Clinical Laboratory Sciences (NAACLS) 5600 North River Road, Suite 720, Rosemont, IL 60018, 773.714.8880. Graduates are eligible to participate in national certification exams, such as ASCP-PBT. Interested applicants must submit a copy of high school transcripts or proof of GED/HSED. Potential occupations include: Phlebotomist, Specimen Processor, and Laboratory Assistant.

Radiography prepares individuals for a career in diagnostic imaging as a radiographer. The radiographer is a technologist who produces images of the human body to aid physicians in the diagnosis of injuries and diseases. Graduates of the program are eligible to apply to take the entry-level certification examination administered by the American Registry of Radiography Technologists (ARRT) and may obtain employment in hospitals, medical clinics and private offices after successfully gaining state licensure. Program curriculum focuses on theoretical and applied radiography and includes clinical experience in a radiology department. The program is accredited by the Joint Review Committee on Education in Radiologic Technology (JRCERT). Students learn to use imaging technology to demonstrate body parts for diagnostic purposes, including bedside, trauma, pediatric and special procedures. Radiography Mission Statement: The Northcentral Technical College Radiography Program provides a comprehensive foundation for competent, customer focused radiography professionals for our community with pathways for advanced imaging.

Surgical Technologists are allied health professionals who are an integral part of the team of medical practitioners providing surgical care to patients in a variety of settings. The Surgical Technologist works under medical supervision to facilitate the safe and effective conduct of invasive surgical procedures. This individual works under the supervision of a surgeon to ensure that the operating room environment is safe, the equipment functions properly and that the operative procedure is conducted under conditions that maximize patient safety. A Surgical Technologist possesses expertise in the theory and application of sterile and aseptic technique and combines the knowledge of human anatomy, surgical procedures and implementation tools and technologies to facilitate a physician's performance of invasive therapeutic and diagnostic procedures. The Northcentral Technical College Surgical Technologist Program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Accreditation Review Council in Surgical Technology and Surgical Assisting (ARC/STSA). Commission on Accreditation of Allied Health Education Programs, 25400 U.S. Highway 19 North, Suite 158, Clearwater, FL 33763. (Please note: This program starts in summer. All student activities associated with the curriculum, especially while students are completing clinical rotations, will be educational in nature. Students will not be receiving any monetary remuneration or be substituted for hired staff personnel within the clinical institution, in the capacity of a Surgical Technologist.

In this program, studies in dairy science are combined with veterinary courses to provide a foundation for employment opportunities in the veterinary assistant and agriculture sector. The agriculture classes are taught at the Agriculture Center of Excellence, which houses a production dairy farm operation. Throughout the program, learners participate in a variety of activities at the farm. Classroom instruction is combined with hands-on learning opportunities to expose students to a wide-range of animal husbandry practices. In addition, learners will complete one internship work experience. Jobs in this field are generally physical and require the strength to lift and carry 50 pounds. Learners interested in this career should have above average computer skills. Additionally, learners looking to be successful in this occupation should have the aptitude to work with animals, and possess good oral, reading and writing skills. Potential occupations include: Veterinary Assistant, Animal Laboratory Assistant, Animal Research Assistant, Agriculture Product Sales and Marketing, Agriculture Promotion, Agriculture Tourism, Animal Caretaker, Pet Store, Zoo, Doggy Day Care, Agriculture Technician, Farm Worker and Animal Maternity Tending. Upon completion of the program and work experience, learners will be able to take the Assistant Laboratory Animal Technician (ALAT) exam to work in an animal research facility or veterinary clinic.

The Electrical Power Distribution technical degree program provides theoretical and hands-on training in all phases of power line construction and maintenance. Individuals must have the ability to work at heights and in all weather conditions, good eyesight and hearing, and have manual dexterity to be successful in a career as a line mechanic. The program leads to employment with electrical power providers and line construction companies with emphasis on electrical line work. It provides fundamentals of electrical theory as well as application of electrical equipment with emphasis on safety. Instruction is divided between classroom and outdoor lab activities.

Prepare for entry-level jobs in IT support through a combination of hands-on labs and interactive assessments developed by Google. This certificate program introduces you to troubleshooting and customer service, networking, operating systems, system administration, and security — all the fundamentals of IT support that are critical for success in the workplace.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

Prepares learners for the IT vendor-neutral CompTIA A+ certification exams. Courses cover computer hardware, operating systems, basic networking, security and professionalism. This certificate fully ladders into the IT-Help Desk Technical Diploma, the IT-Computer Support Technician Technical Diploma and the IT-Computer Support Specialist Associate Degree.

The IT - Computer Support Specialist (IT-CSS) Associate Degree program prepares learners in three areas of support: software, hardware and help desk. The IT-CSS graduate will be proficient with Microsoft Office, Windows operating systems, computer hardware, design and development of databases, basic computer network technologies, formal help desk environments and mobile computing devices. The IT-CSS program prepares learners to test for the Microsoft Office Specialist (MOS) Certification, A+ Certification, HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) Certifications. Potential occupations include: Computer Support Specialist, Computer Applications Specialist, PC Technician, Help Desk Specialist, Help Desk Coordinator and Software Trainer.

The IT- Computer Support Technician Technical Diploma program prepares learners for an entry-level technical support role. Upon completing this technical diploma program, learners will be qualified to assist users, troubleshoot software and hardware problems and document solutions. The courses will facilitate a high level of understanding of the vital communications skills necessary for conflict management and effective user training as well as provide learners with strong technical foundations. Learners, upon completion, will be qualified to sit for the HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) and the CompTIA A+ Certifications. Potential occupations include: Information Technology Technician, IT Help Desk Technician and Desktop Support Technician.

The IT - Help Desk Technical Diploma program prepares learners for a challenging technical support role. Upon completing the IT - Help Desk Technical Diploma program, learners will be qualified to assist customers, troubleshoot hardware and software problems and document solutions. The IT - Help Desk training classes will facilitate a higher level of understanding of the vital communication skills necessary for conflict management and effective user training as well as provide learners with strong technical foundations. Upon successful completion of the technical diploma, learners will be qualified to sit for HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) Certifications. As an Embedded Technical Diploma, this program ladders fully into the IT - Computer Support Specialist Associate Degree program.

The IT - Help Desk Technical Diploma program prepares learners for a challenging technical support role. Upon completing the IT - Help Desk Technical Diploma program, learners will be qualified to assist customers, troubleshoot hardware and software problems and document solutions. The IT - Help Desk training classes will facilitate a higher level of understanding of the vital communication skills necessary for conflict management and effective user training as well as provide learners with strong technical foundations. Upon successful completion of the technical diploma, learners will be qualified to sit for HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) Certifications. As an Embedded Technical Diploma, this program ladders fully into the IT - Computer Support Specialist Associate Degree program.

The IT-Network Specialist Program prepares learners to support the critical IT infrastructure that modern businesses need to function. This program is designed for learners who enjoy technology, experimenting and learning, are detail-oriented, and desire to help businesses and people succeed. Learners gain hands on experience installing, configuring and managing various technologies and devices from leading vendors like Microsoft, VMWare, and Cisco. The program helps to prepare the graduate to test for certifications such as Cisco CCNA (Cisco Certified Networking Associate), Cisco CCNA Security, Cisco CCNA Voice, CompTIA Network +, CompTIA Linux +, and Microsoft Certified Solutions Associate (MCSA) exams. Potential occupations include: Network and Computer Systems Administrator, Network Technician, VoIP Technician, Computer Support Specialist and Help Desk Technician; and with experience Computer System Analyst, Network and Systems Engineer, and Computer Network Architect.

The IT-Network Specialist Program prepares learners to support the critical IT infrastructure that modern businesses need to function. This program is designed for learners who enjoy technology, experimenting and learning, are detail-oriented, and desire to help businesses and people succeed. Learners gain hands on experience installing, configuring and managing various technologies and devices from leading vendors like Microsoft, VMWare, and Cisco. The program helps to prepare the graduate to test for certifications such as Cisco CCNA (Cisco Certified Networking Associate), Cisco CCNA Security, Cisco CCNA Voice, CompTIA Network +, CompTIA Linux +, and Microsoft Certified Solutions Associate (MCSA) exams. Potential occupations include: Network and Computer Systems Administrator, Network Technician, VoIP Technician, Computer Support Specialist and Help Desk Technician; and with experience Computer System Analyst, Network and Systems Engineer, and Computer Network Architect.

An IT Service Desk Technician is responsible for fielding incoming technical support communications and tickets, troubleshooting issues, communicating over the phone, email, chat, resolving help inquiries.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

Prepares learners to protect and defend critical IT infrastructure and data. This program is for learners who enjoy experimenting with technology and solving complex abstract puzzles. Learners’ ingenuity, attention to detail and analytical skills will be developed through hands on labs. Coursework will focus on analyzing the cyber threat landscape, implementing innovative controls and actively defending against attacks. Learners will also have the opportunity to earn industry recognized credentials like CompTIA Security +.

The IT-Information Security Certificate addresses today’s security needs related to Security +, Command Line Shells and Shell Scripting, and Ethical Hacking. Students develop skills to program for security, detect vulnerability, and mitigate risk. Upon completing this certificate, students will be ready to sit for the CompTIA Security+ industry certification. In order to be successful in this certificate, students should have completed Linux Server 1 (10-150-122), CISCO 2 – Network Communications 2 (10-150-186), and Windows Server 1 (10-150-121) OR have the appropriate industry experience to be successful.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

Prepares learners to design and develop desktop and web software using leading object-oriented programming languages and related technologies with a focus on user-experience design. Graduates will be proficient in C#, HTML, CSS, JavaScript and jQuery, will be able to apply current user-experience design standards and will be prepared for success in any contemporary software development language/environment. Graduates will be able to support the software development needs of businesses in a wide variety of industries including healthcare, manufacturing, insurance, finance and software publishing. Potential occupations include: User Experience Specialist and Junior Web Designer. As an Embedded Technical Diploma, this program ladders fully into the IT – Software Developer Associate Degree program.

Software Developers develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team.

Prepares learners to design and develop desktop, web and mobile software using leading object-oriented programming languages and related technologies. Graduates will be proficient in C#, ASP.NET, ASP.NET MVC, HTML, CSS, JavaScript, jQuery and SQL, and will be prepared for success in any contemporary software development language/environment. Graduates will be able to support the software development needs of businesses in a wide variety of industries, including healthcare, manufacturing, insurance, finance and software publishing. Potential occupations include: Software Developer, Software Engineer, Web Developer, Programmer/Analyst, Systems Analyst and Software Architect.

Prepares learners to design and develop desktop and web software using leading object-oriented programming languages and related technologies. Graduates will be proficient in C#, ASP.NET, HTML, CSS, JavaScript, jQuery and SQL, and will be prepared for success in any contemporary software development language/environment. Graduates will be able to support the software development needs of businesses in a wide variety of industries including healthcare, manufacturing, insurance, finance and software publishing. Potential occupations include: Junior Software Developer. As an Embedded Technical Diploma, this program ladders fully into the IT – Software Developer Associate Degree program.

Prepares learners to design, develop and maintain websites. Learners will be introduced to HTML, CSS, JavaScript, content management systems and video/audio/photo editing for the web. Potential occupations include: Junior Web Designer. As an Embedded Technical Diploma, this program ladders fully into the IT – Web Designer Associate Degree program.

Prepares learners to design, develop and maintain professional, high-quality websites, create digital media and integrate web technologies to support an organization’s needs. Graduates will be proficient in HTML, CSS, JavaScript, jQuery, content management systems, user experience design and branding/marketing on the web, along with various supporting technologies and tools. Graduates will be able to support the web design needs of businesses in a wide variety of industries or work as a freelance web designer. Potential occupations include: Web Designer, User Experience Specialist, Web Analyst, Web Support Specialist and Front-End Web Developer.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

The Youth Apprenticeship (YA) program is a rigorous one- or two-year elective statewide program that combines academic and technical instruction with mentored, paid, on-the-job learning that makes a real world connection for students.

Youth Apprentices work a minimum of 450 hours at their YA worksite each year of their program and take related high school or college classes to enhance their worksite experiences.

The IT-Network Specialist Program prepares learners to support the critical IT infrastructure that modern businesses need to function. This program is designed for learners who enjoy technology, experimenting and learning, are detail-oriented, and desire to help businesses and people succeed. Learners gain hands on experience installing, configuring and managing various technologies and devices from leading vendors like Microsoft, VMWare, and Cisco. The program helps to prepare the graduate to test for certifications such as Cisco CCNA (Cisco Certified Networking Associate), Cisco CCNA Security, Cisco CCNA Voice, CompTIA Network +, CompTIA Linux +, and Microsoft Certified Solutions Associate (MCSA) exams. Potential occupations include: Network and Computer Systems Administrator, Network Technician, VoIP Technician, Computer Support Specialist and Help Desk Technician; and with experience Computer System Analyst, Network and Systems Engineer, and Computer Network Architect.

IT – Network Technician Technical Diploma program graduates will have the skills needed to support the hardware and software infrastructure of today’s business information systems. The IT - Network Technician will gain a basic understanding of servers, virtualization, routers, switches, security, network management and systems maintenance. As an Embedded Technical Diploma, this program ladders fully into the IT - Network Specialist Associate Degree program.