Hourly Rates up to | Jobs Available |
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$57 | 53,000+ |
What Does an IT Support Specialist Do?
Responsibilities
- Set up equipment for employee use, including operating systems and software
- Conduct computer diagnostics and work with computer users to resolve problems
- Perform regular maintenance on systems
- Repair computer equipment and related devices or replace them
- Learn about new hardware and software and train people to use them
- Ensure system security and network support
How To Become an IT Support Specialist: FAQs
This role could put you on the fast-track to success, especially if you already know your way around a computer. Here are the key steps and questions to get into this line of work.
The bottom line:
Becoming an IT support specialist is a smart move. This career offers a good salary and potential for advancement. People who are good at trouble-shooting computer issues tend to realize this quality early on in life, but they may not realize it can translate to a meaningful career. If that’s you, you're already one step ahead. Check out the IT support training opportunities near you and get started.
Why I'm glad I chose this career
Andrew Sonon knew he wanted to work with computers and didn't want to earn a four-year degree. The IT support specialist earned an associate degree and now runs his own company helping small- and medium-sized companies solve their IT problems.
“I like that I was able to go to school for two years at a reasonable rate, learn skills that made me highly sought after and now have the opportunity to work wherever I want,” he says.
He loves that his company’s work is so fundamental. "If we don't do our job, our clients can’t do their jobs."
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